Privacy Policy

SoftWhisk respects your privacy. This policy explains how we collect, use and protect personal information when you visit our store, place an order or contact us.

We may collect information such as your name, email address, delivery address, billing address, phone number, order details, payment status, device information and messages you send to us.

We use this information to process orders, arrange delivery, provide customer support, manage returns, prevent fraud, improve our store and comply with legal obligations.

Payments are processed through Shopify checkout and supported payment providers. SoftWhisk does not store full card details.

We may share information with service providers that help us operate the store, including Shopify, payment providers, delivery and fulfilment partners, analytics tools and customer support tools. These providers process information only as needed to provide their services.

We may use cookies and similar technologies to operate the website, understand store performance and support advertising measurement.

You may have rights to access, correct or delete personal information depending on applicable law. For privacy requests, contact sofwhiskofficial@gmail.com.

Seller information: Mervenur Kömeç, MURATPAŞA MAH. KÖŞK CAD. TORUNLAR APT A BLOK NO: 32 İÇ KAPI NO: 26 YAKUTİYE / ERZURUM, Türkiye. Support phone: +90 5396575934.